Store Policy

Welcome to the I AM store. We are thrilled that you've chosen to explore our collection of daily affirmation journals. Please take a moment to read our store policy, which outlines the terms and conditions governing your purchase and use of our products.

SALE POLICY – 25% OFF SITEWIDE

Mid Year Sale – 25% Off Sitewide
Starts 15th June 2026 

Enjoy 25% off all products storewide for a limited time.

Terms & Conditions:

Discount is automatically applied at checkout. No code required.
Offer is valid for the advertised promotional period only.
Discount applies to all products available on our website unless otherwise stated.
Offer cannot be used in conjunction with any other discount codes, promotions, or special offers.
No rain checks will be provided once the promotion has ended.
Discounts cannot be applied retrospectively to orders placed before the sale commenced.
All purchases made during the sale are subject to our standard shipping, returns, and exchange policies.
The I AM Store reserves the right to modify or withdraw this promotion at any time without notice.

Thank you for supporting our small family business. We hope you find something special for yourself or a loved one during our Mid Year Sale.

 

PRIVACY & STORE POLICY

Last Updated: June 2026

At The I AM Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, subscribe to our marketing communications, or otherwise interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, subscribe to our email list, enter a promotion, or contact us, we may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information
  • Order history
  • Customer support communications
  • Any other information you voluntarily provide to us

Payment information is processed securely through our payment providers. The I AM Store does not store your full credit card details.

Non-Personal Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral sources
  • General geographic location
  • Website interaction data

This information helps us improve our website, products, services, and customer experience.


2. Shopify

Our store is hosted on Shopify Inc. Shopify provides the eCommerce platform that allows us to sell our products and services to you.

Your data may be stored through Shopify's secure data storage, databases, and applications. Shopify stores your information on secure servers protected by industry-standard security measures.

For more information, please review Shopify's Privacy Policy.


3. How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Provide order confirmations and shipping updates
  • Respond to customer enquiries and support requests
  • Manage your account
  • Improve our products, website, and services
  • Personalise your shopping experience
  • Detect and prevent fraudulent activity
  • Conduct analytics and business reporting
  • Comply with legal and regulatory obligations
  • Send marketing communications where you have provided consent

4. Email & SMS Marketing

By subscribing to our mailing list, entering your contact details, or providing consent during checkout, you may receive marketing communications from The I AM Store.

These communications may include:

  • Product launches
  • Promotions and sales
  • Exclusive offers
  • Company news and updates
  • Educational and inspirational content

Marketing communications may be sent via:

  • Email
  • SMS (where consent has been provided)

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in any email
  • Replying STOP to SMS messages (where applicable)
  • Contacting us at info@theiamstore.com.au

Please note that opting out of marketing communications does not affect transactional communications relating to your orders, including order confirmations, shipping notifications, or customer service communications.

We may use third-party service providers to send marketing communications on our behalf.


5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information with trusted third-party providers who assist us in operating our business, including:

  • Shopify
  • Payment processors
  • Shipping and fulfilment providers
  • Email marketing providers
  • SMS marketing providers
  • Analytics providers
  • Advertising and marketing platforms

These providers are only given access to information necessary to perform their services and are required to protect your information.

We may also disclose your information:

  • If required by law
  • To comply with legal obligations
  • To protect our rights, property, or safety
  • To prevent fraud or misuse of our services

6. Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies to improve your browsing experience and understand how visitors interact with our website.

Types of Cookies We Use

Essential Cookies
These cookies are required for the website to function properly and cannot be disabled.

Performance Cookies
These cookies help us understand how visitors use our website so we can improve functionality and performance.

Functional Cookies
These cookies remember your preferences and settings to enhance your browsing experience.

Marketing Cookies
These cookies help us deliver relevant advertisements and measure the effectiveness of our advertising campaigns.

Advertising & Analytics

We may use third-party tools including:

  • Google Analytics
  • Meta (Facebook and Instagram)
  • Shopify Analytics
  • Other advertising and analytics platforms

These services may use cookies, pixels, and similar technologies to:

  • Measure website traffic
  • Understand customer behaviour
  • Improve marketing performance
  • Deliver personalised advertising
  • Retarget website visitors with relevant advertisements

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.


7. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Security measures include:

  • Secure Socket Layer (SSL) encryption
  • Secure payment processing
  • Restricted access to customer information
  • Ongoing monitoring and security updates

While we take reasonable steps to protect your information, no method of internet transmission or electronic storage is completely secure.


8. Third-Party Links

Our website may contain links to external websites that are not operated by The I AM Store.

We are not responsible for the privacy practices, content, or security of third-party websites and encourage you to review their privacy policies before providing any personal information.


9. Your Rights

Subject to applicable Australian privacy laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where applicable
  • Withdraw consent to marketing communications

To make a request, please contact us using the details below.


10. Retention of Information

We retain personal information only for as long as necessary to:

  • Provide our products and services
  • Fulfil legal, accounting, and tax obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, we take reasonable steps to securely delete or de-identify it.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be published on this page and will take effect immediately upon posting.

We encourage you to review this Privacy Policy periodically.


12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

The I AM Store
Email: info@theiamstore.com.au
Website: www.theiamstore.com.au