Store Policy

Welcome to the I AM store. We are thrilled that you've chosen to explore our collection of daily affirmation journals. Please take a moment to read our store policy, which outlines the terms and conditions governing your purchase and use of our products.

Product Information

We take great care to ensure that all product descriptions, images, and prices are accurate and up-to-date. However, slight variations may occur due to screen settings and printing processes. If you have any questions about a product, feel free to contact us before making a purchase.

Payment Options

We accept a variety of payment methods, including credit/debit cards, PayPal, Afterpay and other secure payment gateways provided by WIX. All transactions are processed in a secure environment to protect your personal information.

If you have any questions or concerns about your order, please reach out to us at info@theiamstore.com.au. We are here to help and will do our best to resolve any issues promptly.

Changes to the Policy

We reserve the right to update or modify this store policy at any time. Any changes will be posted on this page, and it is your responsibility to review the policy periodically.

Thank you for choosing the I AM store! We hope our daily affirmation journals bring positivity and inspiration to your life.

Privacy Policy

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information: When you make a purchase or register for an account, we may collect personal information such as your name, email address, billing and shipping address, phone number, and payment details.
Non-Personal Information: We may collect non-personal information, such as your browser type, IP address, and browsing behavior on our site, which helps us understand how visitors interact with our website.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to recognize your preferences and tailor content accordingly.

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including sending you order confirmations, shipping updates, and other related communications.

Customer Support: To provide customer support, respond to your inquiries, and address any issues with your orders.

Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time by following the unsubscribe link in the email.

Website Improvement: To analyze website usage, improve our site’s functionality, and enhance your browsing experience.

Legal Compliance: To comply with legal obligations, such as tax and accounting requirements, and to prevent fraud or misuse of our services.

Sharing Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, and fulfill orders. These providers are required to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.

Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.

Performance Cookies: These cookies collect information about how visitors use our website, helping us to improve its performance.

Functional Cookies: These cookies remember your preferences, such as language and region, to enhance your experience on our site.

Marketing Cookies: These cookies are used to deliver personalized advertisements and track the effectiveness of our marketing campaigns.

Managing Cookies: You can manage your cookie preferences through your browser settings. You can choose to block or delete cookies, but please note that this may affect your ability to use certain features of our website.

Security of Your Information

We take the security of your personal information seriously and implement a variety of security measures to protect it. This includes using SSL encryption for data transmission and maintaining secure servers to store your information.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review the policy periodically.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@theiamstore.com.au.